Shipping policy
Return & Exchange Policy – Glory Store
At Glory Store, your satisfaction is our priority. Please review our return and exchange policy below:
🔹 Inspection Upon Delivery
Customers must inspect the product upon delivery to ensure:
- Correct size
- Product condition
- Matching the order
If there is any issue, it must be reported immediately to the delivery representative.
🔹 Returns & Exchanges
- Returns or exchanges are only accepted at the time of delivery.
- Once the courier leaves, we cannot accept returns or exchanges.
🔹 Eligible Cases
You can request a return or exchange if:
- The product is damaged
- You received the wrong item
- There is a manufacturing defect
🔹 Not Eligible for Return
- Change of mind after delivery
- Incorrect size chosen by the customer
- Product used or not in original condition
🔹 Product Condition
Returned items must be:
- Unused
- In original packaging
- In the same condition as received
🔹 Shipping Policy
- Shipping fees are non-refundable
- In case of exchange, additional shipping fees may apply
🔹 Contact Us
If you have any issues, please contact us through:
- WhatsApp / Phone 01501515668
- Social media pages
https://www.facebook.com/glorystoore?locale=ar_AR
https://www.instagram.com/glory.stoore2/
https://www.tiktok.com/@glorystoore
We are always happy to assist you.